| For both employer and helper |
| Q11.1 |
Where can we seek further advice or assistance regarding the
employment contract or the Employment Ordinance? |
| A |
You can :
- call the Labour Department 24-hour Telephone Enquiry Service
at 2717 1771;
- approach a branch office of the Labour Relations Division of
the Labour Department nearest to the helper's workplace;
- make reference to the booklet "A Concise Guide to the Employment
Ordinance" which sets out briefly the main provisions of the Ordinance
and is available at the branch offices of the Labour Relations
Division of the Labour Department.
|
| Q11.2 |
What services are provided by the Labour Department if I have
disputes regarding the employment contracts or the provisions in the
Employment Ordinance with my helper/ employer? |
| A |
- If you have problems or claims arising out of the employment
contract or provisions under the Employment Ordinance which cannot
be settled on your own, you can approach the Labour Relations
Division for assistance.
- The Labour Relations Division assists employers and helpers
to resolve their labour disputes through the provision of free
conciliation service. The conciliation officer will facilitate
the employer and helper to reach a mutually acceptable settlement.
If no settlement is reached and at the request of the party concerned,
the claims will be referred, depending on the claim amount, to
either the Minor Employment Claims Adjudication Board or the Labour
Tribunal for adjudication.
- If an employer cannot pay the wages in arrears or other payments
on account of bankruptcy, the helper will be referred to the Legal
Aid Department for assistance, and to the Wages Security Unit
for making an application for ex gratia payment from the Protection
of Wages on Insolvency Fund.
|
